Shop employees experience violent attacks and verbal abuse, with over half reporting regular abuse. Campaigns such as Let's Respect Retail and ShopKind Week draw attention to rising retail crime. The rise in harassment follows a series of events documented across the sector this autumn.
A Waitrose longtime employee assumes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC launches a new store in Oslo, celebrated by Robbie Fowler. Independent retailers grow within Staffordshire's shopping centre. Retailers are reviewing security staffing and training in response. Staff unions demand for stronger protection measures as cases increase.